Function Feedback

“Thanks so much for the lovely festive table last night. We all had a jolly time. The Graduate Union staff have all been unfailingly helpful to Melba Group, Italian group, and all the other visitors I have brought along.” – Marg Sawyer, Melba Group

“Our event was well-organised and was excellent with no issues whatsoever. It was very professional and courteous. The function room was perfect, food was of excellent quality; the pies and sausage rolls were new and fantastic. The staff were very helpful before, during and after the event.” – Billy Nguyen, Victorian Curriculum and Assessment Authority (VCAA)

“Organising a function at Graduate House was very straightforward with good forms and very helpful assistance from Rosie. It went like clockwork. We had very favourable feedback from attendees about the meal and the service. The staff were helpful. Full marks to Rosie beforehand and the team on the night.”      – Kevin Stevenson, North Reunion

“Just a note to thank you and all of the Graduate House team for the fabulous evening at my private function on Friday, 25th January. To everyone involved, from reception to catering to the accommodation team and Rosie and Bill in particular, who went out of their way to ensure the evening was an outstanding success, a huge THANK YOU! For the majority of our guests, this was their first experience of Graduate House — many commented on the friendliness and efficiency of the staff, the quality of the catering and the ambience of the environment. Kerry and the whole team — you did me proud — sincere thanks!”      – President, Dr Ken V Loughnan AO

“How to improve in excellence? Best value in Melbourne. Much better value than I encountered anywhere.”     – Life Member, Mrs Anne Mulholland

“On behalf of the CECV Pathways and Transition Team, we would like to reiterate our very sincere and grateful thanks for your outstanding level of assistance in ensuring that the AST ATIP Forum held on Tuesday, 26th February ran so smoothly and so successfully. We are extremely grateful for the careful attention to detail and the comprehensive support. As always, the confidence that all our needs are taken care of so well and so professionally makes our job so much easier. It is always a pleasure to work with the exceptional staff at Graduate House, with an impeccable level of support, and outstanding service and assistance. Please convey our sincere thanks to all staff involved for the very warm welcome and the hospitality and support extended throughout the event to both the Team members and also the participants and the presenters, making the professional learning event such an enjoyable experience for everyone. In sincere appreciation.”     – Jenny Wilson, Catholic Education Melbourne

“It was a very smooth process when organising our function at Graduate House. Staff were very responsive with all my questions along the way, with prompt email responses. The space was excellent. Our organisation is very sensitive to the access needs for all participants, and we were pleased to find an additional quiet area and outdoor area on the day. Our need to have food served from a lower table height was also accommodated on the day.
The food was very good, and catered to all dietary requirements as requested. Having the food labelled is very helpful in this situation. Staff were excellent – always courteous and patient, and ready with last-minute solutions, and clearly dedicated to helping us make the event a success.”    – Anne Maxwell, Arts Access Victoria

“It is always a pleasure organising something at Graduate House. We are very happy with the support from Rosie in all respects. This was the first time that we have held a professional development session at Graduate House and we were delighted with the room, the AV and general feeling of comfort in the space. The staff were very friendly and helpful in assisting us learn the ropes with the venue. Morning and afternoon tea were lovely. Very happy with the staff at all stages. It really is a pleasure to come to Graduate House.”    – Catherine Gosling, Association of German Teachers of Victoria Inc.

“When The University of Melbourne Advancement Office decided to run a professional development program for the whole division, I was presented with a challenge. Where can you find a venue that can accommodate more than 110 people and offer catering, be close to the campus, with options for breakout spaces, changes to room layout, etc?

In short, where do you look for conference facilities at The University? We were delighted to land on Graduate House as a venue for our professional development program. We’ve been using the facilities offered at Graduate House for a variety of PD sessions over the last couple of years, including our Advancement Away Day, externally and internally facilitated professional development programs and business breakfasts.

The staff are always friendly and very accommodating and go out of their way to meet the needs of our presenters and participants. The rooms that we have used have been flexible enough to be configured in a variety of ways to meet the needs of our trainers and facilitators. Some of our facilitators had very exacting requirements and for all of these, Graduate House was happy to work with and meet. The catering has always been very generous and the staff work hard to ensure that everyone with dietary requirements is well fed.

At UoM Advancement, we put a strong emphasis on developing our staff. The venue is a key component for us to ensure we are delivering the programs to our staff as we want them to be delivered. I am very grateful to the staff at Graduate House for helping us to achieve our objectives.”     – Joanna Watts, Advancement Office, The University of Melbourne

“Organising our function at Graduate House was easy as we have been doing this for many years and Rosie and her team are always very helpful. The function room and spaces suited our needs very well. The food, both in terms of quality and quantity, was good and special dietary requirements were catered for. The staff were helpful in the lead-up to our event and during our event especially when we needed help with IT at the start.”     – Kate Murphy, OREI, The University of Melbourne

“The combined Ian Potter and Stillwell room and spaces were very suitable for our event. The quality of food was very good and generous in quantity. Both were greatly appreciated. The Graduate Union staff were very helpful in the lead up and during our event. Thank you for the service, the setting, the attention from the staff!”      – Betty Kitchener, Rotary Club of Carlton

“It was the most seamless and hassle-free experience in all my 20 odd years of event management dealing with the excellent staff at Graduate House! Special mention to the Hospitality Manager, Rosie Ellul who was very accommodating and helped make our two day event all the more successful with most of our delegates happy with the venue and the catering. In fact, most of the staff that we had dealt with such as Bill and Marwa were as accommodating and professional which adds to our overall satisfaction with Graduate House. We will be back for sure, a big thanks!”      – Keanne Stephenson, ARC-CAMPH (Melbourne School of Engineering)

“We hosted our Alumni Council Planning day at Grad House on the weekend and the catering was lovely!! We had a beautiful spinach quiche and steak sandwiches for lunch along with a heap of other really great food. Please pass on the positive feedback to the kitchen staff, it made coming in to work on a Saturday a pleasure.” – Cr Sarah Banks, Head of Alumni Relations, Deputy Director Alumni and Stakeholder Relations, The University of Melbourne

“We write to express our heartfelt thanks to yourself and all staff at Graduate House involved in arrangements for the 9th Australian Accounting Hall of Fame dinner and awards evening, held on Wednesday 14 March 2018. The event was an absolute success from all points of view, and this was made possible by the efforts of yourself and Graduate House staff. It has been an absolute pleasure to work with you both in 2017 and 2018. The feedback we have received from attendees of the 2018 event has been overwhelmingly positive – from the food to the presentation to the service, Graduate House has gone above and beyond. Please extend our thanks to the chef, kitchen and floor staff. We are grateful for your supervisory presence for the duration of the evening, which no doubt ensured the seamless service. Abbey would particularly like to extend her thanks for your time and vital assistance with the organisation of this event, and for your unwavering positivity and flexibility. The coordination of this event was made pleasant and easy with your involvement. She would also like to thank Bill, Daniel and Marwa for their invaluable assistance on the night. We look forward to continuing_ a long and productive relationship between the Hall of Fame and Graduate House, and are thrilled that you are able to accommodate our 2019 dinner and awards ceremony, which also happens to be the 10th anniversary of the Hall of Fame.” – Directors, Centre for Accounting & Industry Partnerships

“Excellent. All queries and requests were dealt with in a polished, professional and most pleasant manner.
No requests were too much trouble, including alteration of seating requirements on day of event.”
– Barbara Latham, National Council of Women of Victoria

“Fantastic service and exceptionally friendly staff. In particular Billy is amazing!”
– Yashar Duyal, Victorian Turkish Teachers’ Association

“Excellent venue meeting all our requirements.

Magnificent food.

Superb service.

Arrangements smoothly organised through Daniel as Rosie on holidays.

Every aspect exactly as discussed/required at pre-function meeting.

The room provided privacy, was beautifully appointed with discreet floral arrangement and table setting conducive to conversation and movement to,permit frequent changes of conversational partners….an important factor in our family gatherings as all our offspring and their many cousins love to keep,in touch with each other.

Food, as always at Graduate House, excellent in quality and appropriate in quantity. The choice of two main courses enabled each person present to find one suitable to their taste.

We especially appreciated the fact that the three unable to be there at the appointed starting time were served with a hot meal when they arrived.

The high standards of service that we have come to accept as normal at GH were indeed maintained both from the regular staff and extras called in to help.

Just keep,doing what you do so well.

We have yet to find a more suitable venue for a family gathering so I am sure we will be back and certainly have no hesitation in recommending GH as the best venue for whatever gathering anyone has in mind. I am sure we will be back! In fact it was suggested by one of the family who experienced a similar function earlier in the year that it was pointless to think of anywhere else!”
– James Mulholland, Personal/Family event

“Rosie (Manager) and Bill (functions Manager) made the event very easy to organise and ran the evening beautifully.”
– Marcus Bogdan, Private function

“Food was excellent and just enough which is what we wanted.”
– Terri Montalto, CEAV Institute

“Thank you, the process was smooth and seamless.”
– Penny Beeston, Geography Teachers Association of Victoria

“Staff very helpful through all stages of the event.”
– Eileen Fogarty, Kildare/St Paul Reunion Group

“Rosie and her team do a great job.. I have been having meeting here for years and would not look anywhere else.”
– Veronica Shingler, AURIN

“We have a number of functions at Graduate House annually. We find for a number of years that the Hospitality Manager, Rosie Ellul, has a most effective and efficient way of operating.”
– Greg Robinson, IMD Melbourne Alumni

“Tables were well placed in intimate but not crowded room. Spacing at tables was comfortable allowing easy communication. Acoustics were very good.”
– Barbara Wellington, J K & B J Wellington

“The process of organising the function was incredibly easy, efficient and personal. I felt at every step of the way, Rosie’s full attention was focussed on making things as easy for us as possible and working with us to deliver the best event possible. She was accommodating of our requests, even when they may have fallen outside of the usual way of doing things. I always felt that she had our best interests at the forefront and was as invested in the success of the evening as much as we were.

We worked with Rosie and the chef to come up with some really special dishes for the night. The quality of the food was outstanding, we had many favourable comments from guests about the food. The serving sizes were generous without being overly so. I had barramundi and it was perfectly cooked – that’s impressive when you are serving 100 people!

All the staff I encountered were so helpful, efficient and professional. Rosie, Bill and Daniel went above and beyond to assist in every way possible. Rosie in particular with her calm and attentive way of working, instilled great confidence in me from the first time we met, that those things which were out of my control – ie the service and delivery on the night, would be done well. And it was so.”
– Annie Dolan, Department of Accounting, The University of Melbourne

“Extremely helpful as usual. Nothing is too much trouble and they are all friendly, helpful and professional. Just the best!!!”
– Cindy Tschernitz, School Library Association of Victoria

“It is always a pleasure to work with the Graduate House staff, especially Rosie Ellul. Very timely replies to all my inquiries and readiness to accommodate any specific requirements. I have consistent comments from my colleagues about the food selection and quality, the ambiance of the rooms and overall pleasant experience. Yesterday’s farewell function was no exception. Positive comments from the School Executive Director, Leanne Taylor. Thank you so very much for your professionalism and cooperation. You are always our #1 choice when it comes to selecting the venues for our events.”
– Natasha Baxter, Biomedical Engineering

“Excellent, cooperative and friendly support in arranging time, menu and meal delivery times with the Graduate House team.”
– Norman Tickner, Rotary Club of Carlton

“We always enjoy coming to Graduate House and try to have as many of our meetings and functions at Graduate House because of the quality of support and service that is provided to us.”
– Maria Dikaiou, MGTAV

“You were all so helpful – nothing could have made it easier.”
– Chris Johnston, Context Pty Ltd

“The food was enjoyed by all. It was tasty and very appropriate for the different ethnic groups present.”
– Mary Kelleher, Australian Asian Association of Victoria Inc.

“We meet monthly in the Johnson Library and it is a wonderful venue for our Council of 10 members.”
– Ros McMillan, Australian Society for Music Education Victorian Chapter Council

“Excellent, very clear and straight forward with helpful email communication and helpful staff on the day.”
– Anne Matthews, Social Education Victoria

“I felt incredibly supported during the event.”
– Lauren Sanders, School of Social and Political Sciences at the University of Melbourne

“Initiated request via online booking form. Initially I was concerned as our team were not provided with a lot of notice of the function, and web bookings can be notoriously slow. But Rosie Ellul responded very quickly, to our team’s enormous relief.”
– Phillippe Grimes, RIC Dept., The University of Melbourne

“The event went really well and every body was happy with the hospitality that we received and the very well organised venue. Bill and his team were amazing and we were looked after really well. For sure, we will come back next year to run our 2018 AGM at your venue again.”
– Golnar Khomami, IEEE Victorian Section

“The team at Graduate House are exceptionally professional and helpful in every way. Everything we could have needed was covered. I am very grateful of the fore site of the Grad House staff. Nothing is too much trouble. I am able to ask their advice on an array of things and always made to feel welcome. The function spaces were ideal. Great inclusions, layout and AV. Food quality and quantity are always of a high quality and quantity along with choices. Timing of service and flexibility when small changes occur are always met with great aplomb. Staff were helpful keeping us on track without stress. Everything was perfect. Small issues, changes from our side not inadequacies on your behalf, were handled quickly and politely at all times.”
– Kerrie Borrie, ACHPER

“The staff were wonderful extremely attentive and very responsive. Makes it easy to run a workshop with such professional event staff.”
– Mandy Hopkins, CSIRO NESP ESCC Hub

“Very professional and thorough service.”
– Anthea Macpherson, Programmed Electrical Technologies

“As always the staff at Graduate House was great. I can’t remember her name, but the lady who was looking after us throughout the day was fantastic and very thorough. The communication between this lady and Rosie is apparent.”
– Jasmin Boys, Indigenous Eye Health

“Very well managed and easy. Rosie was very responsive to our needs and did all possible to accommodate such.”
– Garry Hamilton, Environment Protection Authority

“Extremely smooth and assisted by very helpful and attentive staff. I cannot think of very much more that GH could have done. The spaces worked very well for out purposes. Everyone commented on how excellent the food was and the quantity was more than enough. Cannot commend the staff more highly. Not only were they helpful, but very friendly and courteous too.”
– Jill Barnard, Professional Historians Australia

“Service provision was very professional. Function room was a perfect size to host an intimate event. Floral table centrepiece was lovely – thank you. Both quality and quantity of food was great. Positive comments about the food were received from attendees the following morning! Staff were very helpful, allowing us to leave gifts in the function room before the event. Service during the event was professional.”
– Natalie Reitmier, School of Social and Political Sciences

“Graduate House is always great at accommodating our needs. This time we had some last minute bookings, which meant extra food and setting needed to be hastily arranged. This was done without a fuss and made all the difference to our event.”
– Davia McMillan, International Coach Federation Victoria

“Very easy process. Rosie emailed me the paperwork, followed up where necessary and was timely and helpful with our queries. The event staff were highly professional, extremely approachable and flexible in terms of our needs (which changed as the event progressed).”
– Leeanne Cavanough, Melbourne Genomics Health Alliance

“The food was of a very high standard, and everyone commented on how great it was. There was also plenty for everyone. All the staff I dealt with were extremely helpful and friendly, adding to the overall success of the event. I would have no hesitation in recommending your venue as a place to hold functions. The staff are all extremely friendly and helpful, the venue is a great central location, and the additional bonus of access to car parking makes it a highly suitable (inner) city venue.”
– Jodi Mohr

“Rosie and the staff are a delight to work with I have never had any problems. Everything always runs smoothly.”
– Veronica Shingler, AURIN

“Excellent. All queries and requests were dealt with in a polished, professional and most pleasant manner. No requests were too much trouble, including alteration of seating requirements on day of event.”
– Barbara Latham, National Council of Women of Victoria

“It was noted that not one plate had food not eaten which was a sure sign that it was adequate for the occasion. The staff were very helpful as we had changing numbers of attendees and had to cope with 3 extra as we arrived.”
– Andrew Turner, Retired Veterinarians

“To all of Team Terrific at Graduate House. Congratulations and a hearty sound of applause from the Mulholland family to your efforts on our behalf for our recent family Gathering. Mulholland en masse are a formidable force but the Graduate House Team Terrific was more than up to the Challenge. Superb culinary offerings and excellent service given at any time but you really excelled yourselves for our event. Where else would we find a room big enough to seat us all at one table and afford us the privacy to be our usual noisy and exuberant selves. Thank you one and all for one of the best gatherings we have experienced. No one’s house to be re organised, spare chairs to be borrowed, none of the women stressed out about menus and cooking and none of the males complaining about heavy lifting and fuss. All in all, a most relaxed and enjoyable time was had by all. We would recommend it to anyone looking for a place to enjoy the company of a large gathering. With sincere appreciation from us all individually and collectively.”
– Ann and James Mulholland

“Rosie’s organisation and communication is first rate and I enjoy dealing with her. On the night, as with other events, Bill served our group and was courteous, efficient and helpful. Many thanks for another event which was well received by my members and left me feeling that it was a successful evening.”
– James Fiford, Social Education Victoria

“Everyone I dealt with was courteous & efficient. The food was delivered very quickly & the mains were hot. Well done to the kitchen table waiting staff who still found time for a quick chat. The function went without any problem whatsoever. We planned for one hundred cohorts and 97 were booked into the room which made the atmosphere ‘cosy’. I was amazed how the well the staff delivered the food without an incident. They breezed in & out of the tables where people were sitting & standing. To my knowledge not a glass was broken. Delicious food & the wine was OK. We were very pleased with the two choices we made from a vast selection. Thanks Rosie for fitting the food within our budget. Everyone was most helpful; particularly Rosie who ensured all went well. Every time I telephone & missed whoever I was seeking, I got a return call shortly afterwards, which helps with planning. I just hope most of us are still around for the 60th reunion which we hope to hold at Graduate House again.”
– Peter Power

“Rosie was a wonderful contact and high responsive to our evolving needs, the morning tea was very plentiful and lovely. We received a lot of positive feedback regarding the morning tea.”
– Julie Granek, International Consultants Centre

“I find the staff very helpful and flexible. The food was good and there was plenty of it. The staff were helpful, flexible and provided good solutions for issues that arose. They remained happy and friendly throughout the busy stressful day.”
– Augusta Zeeng, Social Education Victoria

“To make our function easier I guess the availability of computers in the rooms — so that they are set up and easy to use. The food in terms of quantity – high quality, thank you so much. In terms of quantity — well it’s a danger because of weight gain. Plentiful. The staff were amazing – dedicated, professional, courteous – nothing was too much trouble – this could be a laboratory for how to do great customer service — highly professional. I now hesitate to have a seminar or conference elsewhere. The service is highly reliable. Amazing. it is hard to better what you provide – the friendly, caring and professional attitude is wonderful. I will endeavour to promote Graduate House to our students in Infrastructure Engineering.”
– David Wilson, Infrastructure Engineering

“Documentation was very clear and Rosie was very friendly and helpful. The food in terms of quality and quantity was excellent and the lunch sitting at the tables ended up being a highlight.”
– William Belcher, University Services, The University of Melbourne

“I don’t think there were any problems. The food Excellent. Good variety and quality, and good at catering to special need diets. . I was very impressed by the experience, and definitely hope to keep using this venue in the future.”
– Peggy Kern, Centre for Positive Psychology

“Rosie provides outstanding service. She really takes the time to ensure that your event runs well. Rosie goes above and beyond!”
– Annie Tsui, EPA

“Organising a function at Graduate House was easy and even when we needed a bigger room, Graduate House was able to accommodate us. The food was satisfactory in terms of quality and quantity. The staff kept to our timing and service was good.”
– Glenister Lamont, IMDOAA

“So easy I would run all of my events there if I had the chance. The staff are so helpful and make my work easy. I am in constant contact with Rosie who makes sure I am on track with what I need to communicate re catering etc.”
– Kerrie Borrie, ACHPER

“Organising this event could not have been easier. It was a breeze from start to finish. The food was of excellent quality and there was plenty for all guests. Special (and some quite complex) dietary requirements were all catered to. Guests commented favourably about the catering. Everyone was fantastic. You get a strong sense of a great team who were very experienced in what they do. The Graduate House staff made everything easy. I can’t think of anything that could have made the day better.”
– Wayne Davidson

“Your staff are amazingly friendly and customer orientated always! They are very helpful and respond immediately to any requests we may have when we are there. Many thanks to you all!”
– Maria Dikaiou, Modern Greek Teacher’s Association of Victoria

“Everything just ran smoothly with the assistance of the function staff. Any requests we had, the team were able to help us. The function rooms suited the needs of our delegates and we were able to have break-out areas and move the participants from area to area with ease. The staff went above and beyond to ensure the participants with dietary requirements were looked after.”
– Erin Turner Clinical Teaching

“Organising a function at Graduate House was simple. They were efficient, polite, organised and fantastic all the way through the process. Everyone was very accommodating and helpful and friendly on the night and all the participants felt very welcome and at home. The function room met all our needs and expectations. The food was perfect both for quality and quantity and the way it was served. The staff were absolutely helpful in both the lead up to and during the event, and we were all very impressed.”
– Nola Birch, Former Disability Liaison Unit

“Thanks for helping me out during treatment at nearby hospitals. Discovering the benefit of GU membership in 2014, after 55 years of becoming a member, has been a delight.”
– Alexander Nicoll

“Rosie Ellul takes great care of our needs in the lead up and during our event. It was an excellent process in organising my function at Graduate House. The function room suited our needs, the food was delicious and the staff at Graduate House are always exceptional especially Rosie Ellul and Marwa.”
– Tracy Painte, Bionic Vision Australia The University of Melbourne

“With a number of new staff and visitors, the numbers were increased at short notice and the management at Graduate House responded swiftly to accommodate food, seating and beverage without compromise to service and food and without interruption to the flow of the department meeting – fantastic job many thanks! Having learned what is provided, there isn’t anything that was required in addition to what was supplied. The food, both in terms of quality and quantity, was excellent and the staff were helpful in both the lead up and during the event.”
– Eileen Doufas-Shea, Department of Infrastructure Engineering The University of Melbourne

“The procedures in holding a function at Graduate House are well organised, smooth and flexible.
The food is great and Rosie and all the staff are friendly and helpful. Keep up the great work!”
– Claudine Evans UoM Commercial Ltd

“It was very easy to organise our function here. Hospitality Manager, Rosie Ellul, was very prompt in answering questions, and was helpful and flexible in making the arrangements. This is the 5th year that we have had our annual dinner at Graduate House, and we keep returning because they always help make it a success. Everything was perfect. The function room was fitted to meet our needs and the data projector and sound system worked very well. The quality and quantity of food were just right, and special dietary requests were taken care of. The staff was helpful in both the lead up to our event, and during the function. They were always polite, available and helpful.”
– David Vaux, ANZAAS

“A huge vote of thanks to the amazing staff team we have at Graduate House. It is easy to voice one’s appreciation for the impeccable service members receive from the front of house staff in the office and bistro areas, but equally important members of the team are the many quiet achievers behind the scenes, from Council members whose time and talents keep the show on the road through the kitchen staff who produce such excellent meals and the cleaners and maintenance staff who keep the place functioning smoothly and squeaky clean. What a great job all of you do!”
– Anne Mulholland

“Thank you once again on a brilliant job in facilitating our ATIP seminar this year. The Graduate House venue is absolutely wonderful for these sessions. I would also like to extend our appreciation to your exceptional staff, where nothing is too much trouble, and always with a smile!!”
– Toni Caon, Catholic Education Office Melbourne

“It was very positive and easy to organise a function at Graduate House. Everything was excellent, from function room to food and customer service. The staff were very helpful.”
– Ruth Hentschel, University of Melbourne

“Booking a function venue was straight forward. We made a preliminary visit to ensure the room would suit our requirements. Staff were accommodating in showing us around. We had a double room, which was perfect for our needs. There was plenty of room for people to move around. The food was all good – variety and quantity wise. The staff were very helpful, nothing was too much trouble for them. This is particularly helpful as the organiser of an event when you don’t have to feel like you are putting staff ‘out’ when asking for something. Thank you to all staff.”
– Wayne Condick, Victorian Curriculum and Assessment Authority

“I wanted to express my sincere thanks and gratitude to Rosie and staff for all the assistance with the final workshop and graduation ceremony, particularly at such short notice. The graduation ceremony was a huge success. Please extend my thanks to Bill and the staff. The service was outstanding and the food was amazing and delicious ! Yummm….. Our participants were delighted and commented with great feedback. My sincere thanks again, Rosie, Bill and staff. We look forward to many more events and successes.”
– Licia Carbone, Australian School of Applied Management

“It was very easy and smooth sailing in organising my event at Graduate House. The function venue suited our needs, the food was good and the staff were extremely helpful.”
– Manorani Guy, ISANA Victoria

“We have a specific contact who runs us through the organising process so it was easy with our function. The room was perfect for our needs. The food was amazing with plenty of compliments from our attendees. Rosie and Bill are always helpful and extremely professional. Graduate House offers everything we need for our events at a cost that not for profits can afford, so keep doing what you are doing and we will keep coming back.”
– Lee Ponsioen Career Education Association of Victoria

“I want to thank you [Rosie] and your team, especially your colleague, Marwa, for your excellent presentation of space, event organisation, and for the fantastic catering yesterday for the Illumina event. We had a successful turnout for the seminar and the discussions over coffee prior to the seminar and tea following the seminar were extremely valuable. I absolutely loved all of the extra touches such as the orange serviettes and daisies! Thank you for your care with our event to make it unique, memorable, and very successful. We look forward to partnering with you again in the future. Please share this mail with your colleagues (and my apologies for not getting the names of the team).”
– Michelle Garred, Illumina

“It is always easy organising and arranging functions at Graduate House. Everything that is in place works for us. The food was fine and the sandwiches were excellent. The staff were excellent. We worked with Bill and Mason last night and both provided excellent help, as usual, for us.”
– David Bennett, Rotary District 9800

“Many thanks for the wonderful support from yourself and your team. It was much appreciated by all. Best wishes.”
– Theonie White, Faculty of Medicine, Dentistry and Health Sciences

“Many thanks for another very successful event at Graduate House for our Faculty’s graduate research students! We enjoyed the food, the smooth and very efficient service and our initial feedback from staff and students has been very positive indeed. Cheers!”
– Jennifer Decolongon, Melbourne Business School

“Thank you Rosie! And thank you for all the hospitality and service you and your team provided. It was an excellent experience, and we very much enjoyed using the very comfortable venue!”
– Jane Weymouth, EPA Victoria

“Thank you very much for your excellent service on Friday. There were many positive comments about the food, service and your attentiveness. We were also very pleased with the venue as a whole which catered for all our needs for the day.”
– Casandra Hewett, The Faculty of VCA and MCM

“The function room was excellent. We found the arrangements very satisfactory. The room facilities were excellent and the catering, very good. The staff members were very helpful. We will have no hesitation in making another booking next year.”
– John Green, Pulse Credit Union

“It was a very simple, easy and efficient process to organise my function at Graduate House. The staff were helpful and friendly to deal with – we could not fault them. The function room was suitable to our needs. Everyone at the three-day course gave an excellent rating.”
– Joy Yeadon, Centre for Health Policy

“Thank you for a very hospitable luncheon at our Physiotherapy Reunion and please extend special thanks to Rosie, the chef and their staff too.”
– Professor Joan McMeeken AM

“I wanted to say to you personally just what a terrific job you and all the staff did last evening. The whole thing was beautifully organised and so many people remarked to me on the great service the staff provided, the excellence of the food, the efficiency of the bar service, the very high standard of the whole of the running of the event, and what a great venue it was. I am most grateful to you for making such an important event for me and my family such a tremendous success and for giving everyone such a good time. Would you please pass onto Bill and all the staff involved my profound thanks for all their hard work but most of all Rosie I can’t say a big enough thank you to you for doing such a wonderful job. With my very best wishes and kindest regards.”
– Dr Michael Jones AM (Taffy), Member 2000

“Dear Rosie and others, I would like to thank you all for the great lunch you prepared for my 81st birthday last Thursday. It made a marvellous day, marked by your thoughtfulness, care and hospitality – as well of course as the delicious food.”
– John McLaren

“Organising a function at Graduate House was good and simple to do by email. The food was great, quality and quantity wise. The staff were very helpful – well done. Speakerphone, laptop and extension leads were arranged without fuss on the spot.”
– Terry Brennan, The University of Melbourne

“I would like to thank you once again for the excellent arrangements you made for our Asian Language Awards evening on Tuesday, 8th October, 2013. Aneesh, Marwa and Sujata were very obliging in setting up the room for the meeting, and the Chef was most gracious when I needed his advice, to reassure a young guest with a particular food allergy. There were several Asian Consul Generals at the function and they, as well as all the other guests, commented on the excellent choice, quality and quantity of the foods prepared for the Supper.”
– Mary R. Kelleher, Australian Asian Association Victoria Inc.

“The initial booking and organising was excellent as always. The process works wonderfully for me and our organisation. Rosie provided a presentation e-pointer at very short notice which we returned on leaving the room and she had set up all of the cabling ready for our laptop to be plugged straight in which helped us with timing (having booked back to back meetings). The function room suited our needs very well.”
– Anne Rudolph, Victorian Comprehensive Cancer Centre

“I found the process of organising the 15th International DSM Conference Melbourne to be very good. It allowed me to get everything organised without stress. I could totally rely on Graduate House staff and though we had to make date changes and, even up to the last minute, did not know exactly how many people would attend the conference, Graduate House staff accommodated these inconveniences expertly. They could not have made it any easier for us at all. The feedback from conference delegates was extremely positive and they said that everything was just right for the type and size of the conference. The delegates felt that they were a real science family that had the opportunity to come together in a warm atmosphere venue. The function rooms were fine and the setup was good, including the changeover to combining the rooms during lunch break of the first day. The food was very good and we did not get any complaints at all about quality and quantity. Specific dietary requirements were all met to the satisfaction of the people. The staff was very helpful and adaptive. Thank you all so much. It was a pleasure to deal with you all.”
– Elke Scheurmann, Rapid Invention Pty Ltd

“Organising a function at Graduate House was easy, fantastic, very helpful/attentive and pleasant. The function room was most suitable to our needs, the food was excellent, and the staff were very helpful.”
– Pamela Salvo, UoM Commercial

“It was an effortless and seamless process of organising a function at Graduate House. The function room was absolutely perfect for our needs. The food was great – quality and quantity wise – fresh and well prepared; and the staff are always helpful.”
– Dental Health Services Victoria

“Last week was great. Thank you so much for your help. It was easy to organise a function at Graduate House and Rosie was very helpful. It went very smoothly, the room was set out well, the catering was delicious and plenty and the support was great. The staff was very helpful and the latte upon arrival was very welcome! Thanks!”
– Forensic Foundations

“The process of organising a function at Graduate House was very easy, with friendly and very competent support from your staff. The events always go off without a hitch. Our function went very well and the function room absolutely suited our needs. The food, both in terms of quality and quantity, is fine. The staff were very helpful in both the lead up to our event and during our event.”
– Ray Wilson, Property and Campus Services UoM

It was a very easy process to organise a function at Graduate House. You do a great job and the function room suited our needs well. Morning tea was great – thanks.
– Anonymous

“The process of organising a function at Graduate House was very easy. The function room suited our needs well and the food, both in terms of quality and quantity was wonderful. The staff were absolutely wonderful and it is the main reason I choose Graduate House. Thank you for always making sure everything is set up and ready to go in time for my meetings.”
– Danielle Rostan-Herbert, Property and Campus Services

“There was great communication during the process of organising a function, it was very easy. The function room was set up as we needed it. The food, in terms of quality and quantity was great. Everyone commented on the quality of the food. The staff were very helpful. No request was too much trouble, we had a few dietary requirements and these were all met.”
– Jackie Martin, Dental Health Services Victoria

“We have made many repeat bookings and the process of organising a function at Graduate House is very easy. The function room was suitable for our needs and the food, both in terms of quality and quantity was just right. The staff are always helpful in both the lead up to your event, and during the event, especially the lady who meets me each time and helps set up the laptop.”
– Martin Bailey, Business Networking Strategies Pty Ltd

“I could not fault the process of organising a function at Graduate House. The venue was excellent and the room setup was perfect. It was spacious, with mints and water supplied. Projector, screen, white board – all supplied. Coffee on arrival was well received after many had travelled for a few hours prior to the day. Staff were very helpful from the time I walked in the door until I left. The student attendees (all adult learners from hospitals/aged care around Victoria) were delighted and most complimentary to the venue and the food. Do continue with the same standard. The quality of food was just excellent. There was plenty of food (some had seconds!). It was hot, well presented and with an adequate variety. The rooms were well signed for ease of access. The wheelchair access was easily accessible.”
– Marj Harvey, Australian Food Hygiene Service

“The process of organising a function at Graduate House was an excellent one. They were very organised and easy to deal with, and communication was very effective. Everything was great. The Taylor Room was a good size for our participants and suited us well in this instance. The food was excellent and very generous. Possibly a little much for us but we did over cater slightly as we weren’t sure of quantities. We’ll remember next time. The staff were very helpful, friendly and informative in both the lead up to our event, and during the event. Thank you very much for your professionalism and assistance on the day.”
– Lindsey Grenet, Peer Support Australia

“A great big thank you to you Rosie, and your staff for making our seminar run smoothly and making it a great success.”
– Toni Caon, Catholic Education Australia

“I am writing to express my gratitude for the very excellent service provided to myself and to the attendees of the LEADR event yesterday evening. The platters and drinks looked great and the room was set up perfectly! All of the staff I dealt with were friendly, polite and very helpful. In particular, thank you for making me feel so welcome on my arrival with a reviving cafe latte and a special thank you to Bill for helping me set up my laptop to work in conjunction with your screen. Regards and many thanks.”
– Brenda Cooke, LEADR

“I am writing to thank the restaurant staff for the great service and excellent food. I am a regular customer and enjoy coming to Graduate House as the atmosphere is always civilised and pleasant. The food and desserts are to die for. Congratulations to the chef. Marwa, Bill, Rosie and Daniel (always with a smile) go beyond the call of duty to keep me happy with their fast and efficient service! Congratulations to them all! Thank you.”
– Antigone Linda Vasilopoulos, Architecture Building and Planning, The University of Melbourne

“Dear Rosie, Thank you to you and your team for your support last night with our AGM. It was once again a great success and all our members commented on the delightful atmosphere and food. I look forward to seeing you all in the future.”
– Jo a’Beckett, Professional Learning Coordinator, ACHPER Victorian Branch

“We organise our function monthly at Graduate House and the process is very easy. The function rooms suited our needs. The staff are very helpful and organised and the food is excellent, in terms of quality and quantity.”
– Suzanne Crowe, SCLAA

“Organising my function at Graduate House was very easy and enioyable. Rosie Ellul, the Hospitality Manager, made very encouraging suggestions. The event was a family birthday for me. I wanted to give my family an easy and happy way to celebrate my birthday hosted by me on this occasion. I was not thinking of a spectacular meal but a family meal. Rosie had just the right answers. The function room was just right. It was a lovely idea to have the dinner in the library where we could all fit comfortably and together. The food was delicious and helpings were extremely generous. The staff were very helpful in both the lead up to the event and during the event. Even though some family members had to come from many parts of Melbourne and the country after other commitments, the requested courses were nevertheless speedily produced as delayed attendees arrived. The simple but delicious meal suited our various family members.”
– Elizabeth Sevior

“It was an extremely smooth and professional process organising a function at Graduate House. The staff were helpful and keen to assist as well as providing great suggestions based on experience in venue and meeting management. The function room absolutely suited our needs. Morning and afternoon teas were delicious. Mini muffins and scones were great, and the working lunches were also good in terms of quality and quantity. The staff were helpful in both the lead up and during the event and there cannot, in any way, be any criticism.”
– Gabriella Bertolissi, Victorian Curriculum and Assessment Authority

“It was easy organising a function at Graduate House. The staff were very helpful. The function room most definitely suited our needs, and the feedback from presenters and students was positive and they really liked the informal atmosphere. The staff were absolutely helpful in both the lead up and during the event. The bar set up was great and so was the service. It made the whole affair a friendly and engaging event.”
– Jennifer Decolongon, Faculty of Business and Economics, The University of Melbourne

“Organising a function at Graduate House was an extremely effortless experience, despite so many changes that we required and that were necessary. Every aspect was taken care of and the function room was suitable to our needs. The staff were very helpful in both the lead up to my event and during the event. The service was amazing and I believe Rosie went above and beyond expectations.”
– Mary Georges, UoM Commercial

“Organising my function at Graduate House was a very straightforward and efficient process. The details were attended to most obligingly and there was flexibility for dietary requirements. It was much appreciated. The function room suited our needs and the food was high quality with very generous serves. The desserts were very generous but since there were a majority of women, smaller portions with more options may have helped consumption. I think quite a few guests resisted the servings.”
– Erica Frydenberg, Melbourne Graduate School of Education, The University of Melbourne

“The process of organising our function at Graduate House was excellent. The function room suited us – a great facility indeed. Participants were very happy with the food both quality and quantity wise. The staff were helpful. Rosie and Daniel and all the staff are absolutely fabulous. They deserve a bonus.”
– Maryanne Mooney, CEAV

“I am very happy with the process of organising my function at Graduate House. The function room suite was fantastic. The food was great. The staff were great.”
– Theonie White, Faculty Research Unit

“Organising a function at Graduate House was a wonderful process. The function room was very suitable to our needs and the staff were helpful.”
– Andreia Sismanis, WCMICS

“It was a great day. I must compliment the lunch menu and treats during our breaks – it was lovely. The staff were all very helpful too.”
– Kate Stewart, Trinity College

“Organising my function at Graduate House was very easy as the staff are very helpful and cooperative. The function room suited our needs. The food was very tasty and there was plenty of it. The staff are always very helpful.”
– Luis Teran, FaHCSIA

“The process of organising our function at Graduate House was very easy. The staff at GH are very helpful and let you know all your options. The function room suited our needs well and the food, both in terms of quality and quantity, was excellent. The staff were extremely helpful in both the lead up to our event, and during the event.”

– Lee Ponsioen, Career Education Association of Victoria Inc

“The process of organising our function at Graduate House was easy. The function room was suitable to our needs. Participants enjoyed the food very much.”
– Peter Fullerton, Rushall Consulting Group Pty Ltd

“I would like to thank Rosie Ellul for her friendly and helpful support throughout the planning for this event. All email requests were answered promptly. Graduate House exceeded our expectations. The rooms were excellent! We had a room set up in theatre style with water and mints for the speakers and the room where food and drink was served was beautifully arranged. There was a table with white linen and a vase of white tulips as the “eye catcher.” The attention to detail is to be commended. There were many comments from guests in relation to the high quality of the food and the excellent waiter service. As this was an event to celebrate the success of University students who were receiving Asian Language Awards, we had Consular staff and guests present from several Asian countries. The food was culturally appropriate and notice was drawn to vegetarian dishes. I have already spoken highly of Rosie Ellul and I would also like to thank Bill for the quiet and efficient manner in which he assisted throughout the evening, from the arrival of our Committee to “set up” until the guests left.”
– Australian Asian Association (AAA)

“Our guests reported back that they enjoyed the food. From an organising point of view, there was enough food and drink to satisfy. Staff were very helpful up to and during the event. As the food was in a public space, the staff ensured patrons that were not of the NTEU did not eat their food.”
– National Tertiary Education Union

“The quality and quantity of food were ideal for our needs. The staff were extremely attentive and very helpful before and during the event. I would have no problem recommending Graduate House for any function in the future.”
– Michelle Gane, Queensland University of Technology

“Function rooms suited our needs well. Members and facilitators all commented favourably on the venue, there was plenty of food. Coffee and tea served on time and fresh. Staff were very helpful.”
– Rotary Club of Melbourne – Club Vision Day

“The quality and quantity of food was good. During the event, all staff were friendly and professional and actioned any needs we had.”
– Peer Support Australia Workshop

“Organising the event was straight forward. Rosie was most professional. Function rooms definitely suited our needs – so much so that one of the senior Governors indicated he would like to organise a big luncheon there later. Excellent food quality and quantity. Staff were outstandingly helpful. Keep maintaining the standard and we’ll keep coming back.”
– Rotary District 9800 Council of Governors

“Organising the event was extremely easy. Complete information was provided from the very beginning. All enquiries were answered promptly and courteously. The function room suited our needs and it was appropriately set up with a lectern, table and AV for the meeting, and having the food at tables at the other end, with room for circulation, was just right. The quality and quantity of food was good. Staff were very helpul. Both Rosie and Bill were great and we look forward to having another function at Graduate House.”
– Solo Graduates Inc, AGM and Cocktail Function

“Thank you so much for providing excellent facilities and service yesterday for our workshop. Appreciate the efficient and professional manner in which your services were provided. Must come in for coffee one day soon!”
– PCS Practice Leadership Workshop

“Enquiries are managed efficiently – as in the confirmation of venue. The function room absolutely suited us. Staff were, as always, terrific and the entire team was extremely helpful!”
– Michelle McNamara, Dental Health Services Victoria

“Organising our workshop at Graduate House (GH) was a very simple and straightforward process. We really appreciated the fact that GH met all our needs by providing a venue, catering and AV equipment. The GH staff we dealt with were very organised, friendly and helpful. They have also been very accommodating of our needs and late changes. The rooms were perfectly suited to our needs. Food quantity was perfectly fine. Our attendees thought the food was good. GH staff were extremely helpful, well prepared and very competent. We are very pleased with the service they provided, both before and during the event. It would be good if video-recording was available, as both attendees and invitees unable to attend have expressed their interest in being able to view the presentations (again).”
– Melbourne Material Institute – MMI Research workshop

“I have a company called Master Research Australasia (www.masterresearch.com.au). A few years ago we ran a two-day workshop on intermodal terminals at Graduate House. Everybody said it was great – and no small guess as to who helped make it that way. To go over and just see Rosie and Bill’s smiling faces and the way they treat me … well, words cannot express my gratitude. In the future, I would hope to plan more short courses at Graduate House. Next year or at the end of this year I will think about doing some event – it is such a marvellous venue and highly professionally managed.”
– David Ian Wilson, Master Research Australasia

“Great organisation. Great nibbles and pre drinks. Great food. Wonderful service. What more could we have asked for. The comparison of food this year and last is amazing! Please congratulate all concerned (DJ). Top rate! At my table we had a restauranteur who could not fault the presentation, tenderness or flavours! Compliments to the Chef. The minted yoghurt sauce with the lamb was tops, as was the mango and avocado salsa and dill cream with the snapper. It was however hard to cut the base of the Lemon Meringue Pie. Quantities were good. Keep up the good work. You have set a high standard (JM).”
– Des Jones and John McLean, Rotary Club of Carlton Changeover Dinner

“I wish to thank you for hosting this month’s TEC 46 Business Review retreat meeting. You and all of your team did an outstanding job in presenting the quality of meeting services available at Graduate House. The room was bright and spacious, the catering particularly generous – indeed, seriously over-generous – and your support team made sure that the logistics of the meeting ran smoothly. All the meeting services were delivered with professionalism and care. Please also pass on our thanks to Marwa and anyone else who helped you in the organisation of the day. Marwa was particularly attentive to our needs and was a great ambassador for your organisation.”
– Jim Landau, TEC 46 Retreat

“The staff were very helpful and approachable both in preparing for the event and on the day. They are flexible and friendly and were able to accommodate last minute requests. This most attractive feature is why we continue to use the Graduate house for our events. A big thank you to Rosie, Bill and the team.”
– OSHC WorldCare

“A very welcoming and comfortable facility.”
– Mike Ryan, UNSW ADFA

“I, along with my organisational team, found the whole process extremely easy and stress-free to work with the team at Graduate House. Rosie was particularly amazing and so easy to communicate with. Everything was done with efficiency and ease.”
– A. J. Rance, VCCCAR

“Really appreciated the support of the staff. Very responsive to requests which made the organisation of the event easier.”
– ACHPER AGM

“A very professional venue to deal with. The staff couldn’t have been more helpful I have recommended the venue to others already.”
– EPA Victoria

“Along with my organisational team, I found the whole process extremely easy and stress free using the team at Graduate House. Rosie was particularly amazing and so easy to communicate with. Everything was done with efficiency and ease.”
– VCCCAR

“Very accommodating. Rosie was excellent in terms of responding to our needs and being available to ask questions. The staff were very helpful too. The room was excellent. Chairs were positioned adequately which made the room look professional. Food was of quality standard. I believe that we will need to change a few elements of the food before and after the event to better cater for our guests.”
– ACHPER

“On the day, everything was top notch. Customer service and friendliness was of the highest order. Will come back again. What a discovery is GH. Like I said, I intend to come back.”
– Peter Fullerton, Rushall Consulting Group

“Excellent. Could not have been more helpful on the day – Rosie and Bill”
– Amanda Benson, Safety Institute

“I found the process very good, the respond time was excellent and staff were very helpful.”
– Joyce Bowden, University Library

“Very smooth and professional.”
– Rose Macey, Department of Infrastructure

“Excellent! The staff, both leading up to the event and during, were very helpful and understanding of my ever changing needs. The food was actually one of the highlights. Many expressed how impressed they were with the sophisticated menu, quality and quantity. Overall the Roundtable was a success, and this was also due to the support and great service we received from Graduate House.”

– Alana Gall, The Lowitja Institute