Terms and Conditions
A 50% non refundable deposit based on your estimated event bill is required to secure your booking within 7 days of a tentative booking being placed. Bookings are automatically released if contact and/or payment are not made within this period.
A 50% non refundable deposit based on your estimated event bill is required to secure your booking.
Confirmation of guest numbers:
A guaranteed minimum number of guests attending the function is required at least two (2) working days prior to the function. The number specified on the quotation is the number which will be the minimum number catered and charged for.
Menu selections are required seven (7) working days prior to your function and any special dietary requirements advised.
Post Function Payment:
Final numbers provided will form the basis for the minimum number you will be invoiced and charged for. Final payment of your bill is required within 7 days after receipt of the invoice. Graduate House also reserves the right to automatically deduct any additional and unpaid charges incurred during a function from your credit card without notification. A late fee may apply in the event of late payment.
All prices include GST. Pricing is subject to change without notification. A surcharge of 50% applies to all weekend functions. Functions exceeding agreed conclusion times incur a $7.50pp per hour surcharge.
Meeting Packaging terms:
Meeting fees per person remain the same regardless if morning or afternoon tea is required. Full day meeting fees will apply if your event requirements exceed four hours.
Graduate House offers complimentary room hire for all members of the Graduate Union, providing all events are fully catered for and meet the minimum number requirements. Conditions apply. Room hire charges apply when catering is not required or when more than one room is booked for an event and the number of guests or the estimated revenue decreases by more than 20% two (2) working days prior to your function. Every effort will be made to host your event in your room of choice; however Graduate House reserves the right to change your booking to a comparable function room.
Graduate House function times are between 9am and 5pm or 6pm to 10pm, Monday to Friday. Graduate House reserves the right to end or extend functions at its discretion. All functions must be completed by 11pm on Fridays or Saturdays and by 10pm weekdays due to the fact Graduate House is a residential college.
In the event of a meeting cancellation, the 50% deposit will be kept by Graduate House as a cancellation fee. Should a cancellation of a fully paid function fall within 48 hours of your event commencement time, there will unfortunately be no payment refund.
A minimum number of 15 delegates are required for the above listed packages, with the Full Day Meeting Dining Room Package stipulating a minimum of 20 delegates. Graduate House reserves the right to modify any original specifications or relocate your booking to a comparable location in the event of reduced numbers.
Please enquire about seating, standing and cocktail function capacity. Graduate House has several distinct rooms with state of the art facilities to cater for your every need. We suggest you book a tour to view the rooms and discuss your meeting requirements.
All persons attending a function at Graduate House are required to comply with the Rules and Regulations of the Graduate House and with all instructions from Graduate House Staff. Those failing to comply may be required to leave the premises. The person making this booking is responsible for the behaviour of all persons attending and liable for any loss or damage.
Responsible Service of Alcohol:
Graduate House follows the Liquor Licensing Commission’s guidelines on the Responsible Service of Alcohol. Our staff are legally obliged not to serve any alcohol to guests under the age of 18 years, or to guests in a state of intoxication. Any guests in a state of intoxication will be asked to leave the premises. Our Policy is to serve our guests in a responsible, friendly and professional matter. The right to discontinue alcohol service is reserved by Graduate House.
All exhibitions, stages or equipment set up by outside contractors must be approved in writing by Graduate House Management. Contractors need to report to Reception and will be issued with security passes. All outside contractors must liaise with Graduate House in all matters of delivery, set up and breakdown.
All entertainers are required view the space reserved for their performance at least one hour prior to the event and perform sound and equipment checks as required. Graduate House reserves the right to terminate any entertainment that is regarded as inappropriate or not of the nature advised prior to the event.
All entertainment MUST CEASEBY 10.45PM (FRIDAY AND SATURDAY) AND BY 9.45PM ALL OTHER DAYS.
Only food prepared by Graduate House is to be served. This relates to all events and includes outside contractors. Food cannot be taken from Graduate House premises under any circumstances.
Delivery and Collection of Goods:
The delivery of goods for all events must be advised to the Meeting and Catering Manager prior to delivery. Graduate House will make all efforts to take delivery of goods at a mutually suitable time, however Graduate House takes no responsibility for any items delivered for any events.
Displays and Signage:
No items are to be attached to walls or any other surface at Graduate House, without written permission from the Catering and Meeting Manager.
Special Dietary Requirement:
Graduate House is able to cater for most guests with specific dietary requirements. Menu choices are available from the Catering and Meeting Manager. We request that you inform Graduate House of the name and seating position of all attendees with such requirements in order that we can ensure they receive the correct meal.
The client releases and indemnifies Graduate House, its management, its contractors and agents from and against any liability or damage, including any negligent act or omission of, arising for an event. Graduate House will take all necessary care, but does not accept responsibility for the damage or loss of goods left on the premises prior to, during or after an event.
PLEASE ARRIVE AND DEPART GRADUATE HOUSE QUIETLY AT ALL TIMES AS IT IS A RESIDENTIAL COLLEGE AND THE NEEDS OF OUR RESIDENTIAL STUDENTS SHALL BE CONSIDERED PARAMOUNT.